Stakeholders

The Regional ITS Architecture resulted from the consensus input of a diverse set of stakeholders, encompassing traffic, transit, public safety, and many other operating agencies at local, state, and national levels. It includes both public and private sectors and spans the organizations that manage, support, or are impacted by the surface transportation system, with particular focus on agencies that operate transportation systems in the region.

StakeholderDescription
Academic/Research OrganizationsRegional Colleges, Universities, and Research Groups. This includes University of Illinois Chicago, Northwestern, University of Chicago, Northeastern Illinois University, Illinois Institute of Technology, Argonne National Labs and others.
AMTRAKNationwide Passenger Rail Organization with regional hub in downtown Chicago Union Station. Union Station is shared with Metra.
Area Media OutletsTelevision, Radio, and Print Media. Includes TV network affiliates, radio stations, Chicago Tribune, Chicago Sun–Times and others.
Arterial Performance Monitoring System Joint Venture GroupIncludes ISTHA, RTA, IDOT, City of Chicago OEMC TMA.
Building Owners and Managers Association (BOMA)BOMA International is a primary source of information on office building development, leasing, building operating costs, energy consumption patterns, local and national building codes, legislation, occupancy statistics and technological developments.
Chicago Bureau of Convention and TourismThe sales and marketing organization charged with bringing both business and leisure visitors to Chicago, actively booking group meetings at McCormick Place and Navy Pier, and promoting Chicago as a destination to the visitor industry.
Chicago Metropolitan Agency for Planning (CMAP)The metropolitan planning organization (MPO) of the Chicago metropolitan area.
Chicago Park DistrictThe Chicago Park District manages over 220 facilities throughout the city including Soldier Field. The Chicago Park District manages more than 7300 acres of parkland, 552 parks, 33 beaches, nine museums, two world–class conservatories, 16 historic lagoons, and 10 bird and wildlife gardens.
Chicago Police DepartmentLaw enforcement in the City of Chicago.
Chicago Transit AuthorityCTA provides bus and rapid transit rail service to the city of Chicago and 40 neighboring suburbs.
City of AuroraCity of Aurora
City of ChicagoMajor city in northeast Illinois along Lake Michigan with population over 2.8 million, two airports, and 43 departments including Aviation, Emergency Management and Communications, Streets & Sanitation, and Transportation.
City of Chicago / Skyway Concession Company LLCStakeholder group that represents the owners (City of Chicago) and the operators/maintainers (SCC) of the Chicago Skyway.
City of Chicago Department of AviationCity agency that manages the Chicago Airport System, which is comprised of two major airports – Chicago O'Hare International Airport and Midway Airport.
City of Chicago Department of Streets and Sanitation (DSS)City of Chicago Department of Streets and Sanitation includes the Bureaus of Street Operations, Traffic Services, and Electricity.
City of Chicago Department of TransportationCity of Chicago Department of Transportation is responsible for the construction operation and maintenance of the surface transportation system in the City of Chicago. CDOT's Division of Project Development is the planning and programming arm of the Department. CDOT's Division of Engineering designs and manages engineering improvements and projects whereas the Division of Infrastructure Management handles construction and construction oversight. CDOT's Traffic Engineering section designs and approves infrastructure improvements including geometrics and signal modernizations and timing. CDOT includes the Bureau of Streets, which is responsible for asphalt and concrete maintenance and the Division of Electrical Operations which is responsible for operating the city's traffic signal systems. CDOT's Public Right of Way Permit Office is responsible for issuing permits for the use or work in the public way. CDOT's Office of Underground Coordination (OUC) is responsible for all requests regarding existing utility information and the review/approval of construction work in or adjacent to the Public Way.
City of Chicago OEMC and TMAThis department of the City of Chicago OEMC provides emergency call taking (9–1–1) for the City of Chicago. It also provides Police Operations, Fire Operations, 3–1–1 Services Training, Facility Services, Finance and Administrative Services.

Chicago Traffic Management Authority (TMA) manages the Traffic management center (TMC) and operates the traffic.
City of NapervilleCity of Naperville
Cook County Bureau of TechnologyThe Cook County Bureau of Technology (BOT) plans, develops and maintains enterprise technology services according to its guiding principles: lifecycle management, cloud–first, shared–first, sustainability, transparency, continuity, Countywide standardization and reuse before buy and buy before build. BOT provides cost–effective and easy–to–use services for residents and County employees.
Cook County Department of Transportation and Highways (DOTH)County agency that develops, operates, and maintains Cook County highways, including pavement patching, mowing, tree branch trimming and snow and ice control.
Cook County SheriffCook County Sheriff provides public safety dispatch and emergency call taking services for Cook County.
Cook County Sheriff Emergency Management AgencyThe Cook County Sheriff's Emergency Management Agency (EMA); responsible for providing comprehensive emergency management system that integrates all departments, levels of government, and the private sector during disasters.
County/Municipal Paratransit ServicesThis includes all the county/municipal paratransit service providers in the region.
Department of Homeland SecurityThe Department of Homeland Security leverages resources within federal, state, and local governments, coordinating the transition of multiple agencies and programs into a single, integrated agency focused on protecting the American people and their homeland.
DuPage County Division of Community ServicesDepartment of DuPage County responsible for enabling and equipping people with needs in DuPage County to become self–sufficient and lead enriched productive lives.
DuPage County Division of TransportationThe Division of Transportation is responsible for the construction and maintenance of the County Highway system which serves the over 900,000 residents of DuPage County. The Division of Transportation maintains approximately 220 miles of arterial highways and 50 miles of recreational trails in DuPage County.
DuPage County Office of Homeland Security and Emergency ManagementThe Office of Homeland Security and Emergency Management coordinates the operations of all governmental and non–governmental agencies in time of emergency and provides the unique skills and capabilities related to disaster preparedness.
DuPage County SheriffThe Sheriff is the chief law enforcement officer in DuPage County. The Office directly services the unincorporated areas of the county providing public safety dispatch and emergency call taking.
DuPage Mayors and Managers ConferenceThe DuPage Mayors and Managers Conference is a council of 36 municipal governments in DuPage County. The Conference is a not–for–profit organization dedicated to addressing municipal public policy issues.
Federal Bureau of InvestigationThe Federal Bureau of Investigation (FBI) is the investigative arm of the US Department of Justice.
Federal PartnersThis represents the federal stakeholders such as the Federal Highway Administration FHWA, Federal Transit Administration FTA and Federal Motor Carrier Safety Administration FMCSA.
Great Lakes Regional Transportation Operations CoalitionThe Great Lakes Regional Transportation Operations Coalition (GLRTOC) is a partnership of Great Lakes agencies that collaborates on initiatives that improve cross–regional transportation operations in support of regional economic competitiveness and improved quality of life. Members include Minnesota DOT, Wisconsin DOT, Michigan DOT, Indiana DOT, Ohio DOT, Ontario MTO, Iowa DOT, Indiana Toll Road, Illinois Tollway, and Illinois DOT.
Grundy County Highway DepartmentCounty agency that develops, operates, and maintains Grundy County highways, including pavement patching, mowing, tree branch trimming and snow and ice control.
Grundy County Office Emergency ManagementGrundy County Office of Emergency Management coordinates county emergency management activities including disaster response and evacuation.
Grundy County SheriffGrundy County Sheriff provides public safety dispatch and emergency call taking primarily for the unincorporated areas of the county.
Illinois Commerce CommissionState agency responsible under Illinois law for ensuring the citizens of Illinois safe, efficient, reliable, and uninterrupted utility service at reasonable prices; regulating the financial organization of utility companies so that they provide such services, and, at the same time, providing utility companies with the opportunity to earn a reasonable profit; regulating the common carriers and contract motor carriers of property operating within Illinois; ensuring the public safety through the inspection of railroads and natural gas pipelines operating within Illinois; and assisting the development and implementation of local 9–1–1 emergency telephone systems throughout Illinois.
Illinois Counties (Other)Other counties in the state of Illinois, outside of the CMAP area.
Illinois County Emergency ServicesRepresents the agencies that own and operate EOCs in counties adjoining the Northeastern Illinois region.
Illinois Department of RevenueState agency that manages taxes for Illinois.
Illinois Department of TransportationHigher level Illinois Department of Transportation not included in Divisions, Bureaus, or ITS Program Office. This stakeholder is responsible for some large higher level programs, not associated with the Divisions and Bureaus.
Illinois Department of Transportation District 1 Division of HighwaysThe Division of Highways is responsible for the design, construction, operation and maintenance of the state highway system and the administration of the state's local roads and streets program. The state highway system of 17,000 miles includes 2,050 miles of interstate roads. This is part of the 138,000–mile network of state, county, municipal, township and toll roads––the third largest system in the nation.
Illinois Department of Transportation Districts (Other)The CMAP region is in IDOT District 1. This generic element represents the other IDOT Districts.
Illinois Dept of Transportation Central Bureau of Bridges and StructuresThe IDOT Central Bureau of Bridges and Structures is responsible for the construction and inspection of road and bridge structures on the state highway system.
Illinois Dept of Transportation Central Bureau of Information ProcessingThe IDOT Central Bureau of Information Processing (BIP) is responsible for information technology (IT) applications throughout IDOT, including hardware and software procurement and integration.
Illinois Dept of Transportation District 1 Bureau of Maintenance OperationsBureau under IDOT District 1 – Operations responsible for the maintenance of the state highway system and the state's local roads and streets.
Illinois Dept of Transportation District 1 Bureau of Traffic OperationsBureau under IDOT District 1 – Operations responsible for the design of traffic control equipment along the state highway system and the state's local roads and streets.
Illinois Dept of Transportation Division of Highways Bureau of OperationsThe Division of Highways and its nine district offices are responsible for the design, construction, operation and maintenance of the state highway system and the administration of the state's local roads and streets program. The state highway system of 17,000 miles includes 2,050 miles of interstate roads. This is part of the 138,000–mile network of state, county, municipal, township and toll roads––the third largest system in the nation.
Illinois Dept of Transportation Division of Traffic SafetyDivision of IDOT that is responsible for highway safety activities, inspection of school buses, trucks and ambulances; and overseeing the transportation of hazardous materials.
Illinois Dept of Transportation ITS Program OfficeIllinois Dept of Transportation ITS Program Office is a part of the IDOT Office of Programming and Planning. It houses the Gateway Traveler Information System.
Illinois Emergency Management AgencyState agency responsible for coordinating voluntary relief organizations and local, state, and federal emergency management agencies during emergencies
Illinois Environmental Protection AgencyState agency with the purpose of safeguarding environmental quality, consistent with the social and economic needs of the State, so as to protect health, welfare, property and the quality of life.
Illinois International Port DistrictCity agency responsible for managing the City's marine ports.
Illinois Secretary of StateState office responsible for issuing driver licenses and registering vehicles, promoting organ donation awareness, and overseeing the Illinois State Library and administering the state's literacy efforts.
Illinois State PoliceA general stakeholder entry for the Illinois State Police used when reference is to the agency in general vs. to a specific district.
Illinois State Police District 15State police district dedicated to serving the Illinois Tollway.
Illinois State Police Districts 2, 5, and ChicagoState police districts that together cover the region of Northeastern Illinois.
Illinois Terrorism Task ForceThe mission of the Illinois Terrorism Task Force is to implement a comprehensive coordinated strategy for domestic preparedness in the state of Illinois, bringing together agencies, organizations and associations representing all disciplines in the war against terrorism.

The Illinois Terrorism Task Force was created May 2000. The purpose of the Task Force was to further Illinois' disaster preparation efforts to specifically address the State's role in Weapons of Mass Destruction (WMD) preparedness and to coordinate the response to WMD events throughout the State, utilizing expertise at local, state, and federal levels and across different disciplines. The Task Force focuses on issues such as providing quick response capability in every region of the State and basic WMD first responder training statewide. Members include: IEMA, Illinois Association of Chiefs of Police, Illinois Fire Chiefs Association, American Red Cross, Illinois State Police, IDOT, Illinois Central Management Services (cyber security) Illinois Emergency Services Management Association, Mutual Aid Box Alarm System, Argonne National Lab, I Law Enforcement Alarm System, Private sector, Illinois Dept. of Public Health, Illinois Law Enforcement Training and Standards, City of Chicago/Cook County. http://www.state.il.us/iema/ittf/
Illinois TollwayThe authority responsible for providing and promoting a safe and efficient system of toll supported highways while ensuring the highest possible level of service for its motorists.
Independent School DistrictsRepresents the many school districts within the region.
Indiana Dept of TransportationState department of transportation for Indiana, which provides transportation system that enhances mobility, stimulates economic growth, and integrates safety, efficiency and environmental sensitivity.
Indiana Dept of Transportation– Laporte DistrictIndiana DOT District located on Lake Michigan Southwestern Michigan border.
Indiana Public Safety AgenciesIndiana local and regional public safety and dispatch agencies, including the Indiana Department of Homeland Security.
Indiana State PoliceState police for Indiana that works with communities to improve public safety, enforces traffic and drug laws, investigates crimes and enforces the laws and regulations pertaining to commercial motor vehicles.
Indiana Toll Road Concession Company (ITRCC)Formed by the Statewide Mobility Partners (SMP), a private joint venture, the ITRCC operates and maintains the Indiana Toll Road on behalf of the Indiana Department of Transportation as part of a 75–year lease on the facility.
Intermodal Yard OperatorsStakeholder responsible for the development and operation of intermodal facilities in the region.
Kane County Division of TransportationKane County Division of Transportation has responsibility for traffic management of county roads.
Kane County Office of Emergency ManagementKane County Office of Emergency Management coordinates county emergency management activities including disaster response and evacuation.
Kane County SheriffKane County Sheriff provides public safety dispatch and emergency call taking primarily for the unincorporated areas of the county.
Kendall County Highway DepartmentCounty agency that develops, operates, and maintains Kendall County highways, including pavement patching, mowing, tree branch trimming and snow and ice control.
Kendall County Office of Emergency ManagementKendall County Office of Emergency Management coordinates county emergency management activities including disaster response and evacuation.
Kendall County SheriffKendall County Sheriff provides public safety dispatch and emergency call taking primarily for the unincorporated areas of the county.
Kenosha County Department of Public WorksRepresents the department of Kenosha County responsible for roadway maintenance of county roads.
Kenosha County Public Safety AgenciesRepresents county and municipal public safety agencies of Kenosha County Wisconsin. They provide public safety dispatch and emergency call taking for the county.
Kenosha TransitCity of Kenosha Department that controls local bus, streetcar, and Metra parking operations.
Lake County Division of TransportationLake County Division of Transportation has responsibility for traffic management of county roads.
Lake County Emergency Management AgencyCounty agency that operates under the day–to–day control of the sheriff and is responsible for developing a county–wide emergency preparedness plan.
Lake County SheriffLake County Sheriff provides public safety dispatch and emergency call taking primarily for the unincorporated areas of the county.
Lake Michigan Interstate Gateway AllianceThe Lake Michigan Interstate Gateway Alliance is a voluntary organization with active member participation from the Illinois Department of Transportation, the Illinois Tollway, the Indiana Department of Transportation, the Indiana Toll Road Concession Company LLC, the Michigan Department of Transportation, the Skyway Concession Company LLC, and the Wisconsin Department of Transportation. The goal of LMIGA is to focus on operations along the corridor to ensure that traffic moves safely and efficiently. This goal is realized by interagency communication and coordination, improvement projects, training efforts, and region–wide planning. ITS projects are a key component of this work, including improvements to the Gateway Traveler Information System GTIS.
McHenry County Division of TransportationCounty department that provides transportation and planning to address the demands of maintaining the ever increasing lane miles in McHenry County in a safe and efficient manner, and implements improved access management policies.
McHenry County Emergency Services and Disaster AgencyCounty agency responsible for developing a county–wide emergency preparedness plan to coordinate all resources in McHenry County for any foreseeable emergency or disaster–such as storms, air crashes, hazardous materials incidents, police emergencies, etc.
McHenry County SheriffMcHenry County Sheriff provides public safety dispatch and emergency call taking primarily for the unincorporated areas of the county.
MetraRegional commuter rail agency that provides service from downtown Chicago to the outlying suburbs.
Metra Contract CarriersPrivate agencies providing rail services under contract to Metra
Metro Pier and Exposition Authority (MPEA)Authority responsible for operation of Navy Pier and McCormick Place.
Municipalities/TownshipsRepresents the 284 municipalities and various townships located in NE Illinois.
National Weather Service (NWS)Agency that provides weather updates at regional levels across the country
Northeastern Illinois Hospitals/Medical CentersRepresents Northeastern Illinois hospitals/medical centers.
Northeastern Illinois Regional Data Archive and Management GroupThis group is tasked with developing a regional transportation data archive for the Northeastern Illinois region to address interstate and expressway operational data.
Northwestern Indiana Commuter Transportation DistrictDistrict created to maintain and preserve commuter rail service between South Bend and Chicago.
PaceSuburban bus operator in northeastern Illinois, and regional ADA paratransit provider.
Pace Contract CarriersPrivate transportation service providers under contract to Pace to provide transportation service.
Police/Fire Chiefs AssociationsConsists of various township/municipal associations of public safety agency chiefs. Includes both police and fire chief's associations
PPP PartnerThe private partner in public–private partnerships.
Private Bus AgenciesRepresents private bus companies such as Greyhound.
Private Hazmat AgenciesPrivate companies with hazardous materials response teams.
Private ISPsPrivate Information Service Providers, such as Westwood One (which includes Shadow Traffic and Metro Networks) and Mobility Technologies.
Private Parking OperatorsOperators of private parking facilities operating in the region.
Private Sector Maintenance ContractorPrivate maintenance contractors who perform maintenance on regional signal systems, HAR, DMS, lighting systems, and pumping stations.
Private Taxi CompaniesRepresents private taxi companies operating in the region.
Private Towing CompaniesRepresents private towing companies operating in the region.
Private Transportation Network CompaniesRepresents Uber, Lyft, and other private companies providing ride matching or ridesharing services.
Private Trucking CompaniesRepresents private trucking companies that operate in the region.
Private Weather Information ProvidersPrivate Companies who provide customized transportation weather information.
Public and Non–Profit Paratransit AgenciesAgencies who provide services to those, such as the elderly or disabled, who cannot use conventional forms of public transportation.
Rail Freight OperatorsRail operators at the operations centers of private rail firms operating in the region.
Regional Airport AuthorityStakeholder charged with development and operation of the South Suburban Airport.
Regional Event OrganizationsRepresents the many organizations whose facilities hold events that have significant impact on traffic or transit.
Regional Transportation AuthorityThe financial oversight, regional planning, and funding body for the three public transit operators in Northeastern Illinois: the Chicago Transit Authority (CTA), Metra commuter rail and Pace suburban bus.
Regional Transportation Operations Coalition RTOCThis CMAP sponsored coalition addresses multi–agency issues impacting the systems operations. They meet about every other month.
Skyway Concession Company (SCC)The Chicago Skyway Concession Company, LLC (SCC) is a private joint venture that operates and maintains the Chicago Skyway on behalf of the City of Chicago as part of a 99–year lease on the facility.
State Departments of Transportation (other)This stakeholder represents departments of transportation which are not adjacent to Illinois, but who are associated with projects. Great Lakes Region Transportation Operations Coalition states, for example: Michigan and Minnesota.
State Vehicle Services DepartmentsOther states' Secretary of State offices, which maintain information on vehicle registrations.
TravelersUsers of Northeastern Illinois transportation systems.
US Coast GuardNinth District Coast Guard that patrols the Great Lakes Region, including Lake Michigan. Coast Guard is a part of the Department of Homeland Security.
US NavyA part of the United States government Department of Defense, the US Navy is responsible for the operation of the Great Lakes Training Center.
Utility CompaniesRepresents utility companies including electric power, gas, communication, and water.
Violation Enforcement Processing ServiceService that provides red–light camera running enforcement control and processing, speed violation enforcement etc.
Volunteer Agencies (VOLAG)Agencies that coordinate with emergency management agencies to support disaster response, e.g., Red Cross, Salvation Army.
Water Taxi OperatorsRepresents private companies that operate water taxis in the region.
Will County Division of TransportationWill County Division of Transportation is responsible for Traffic Management and Maintenance activities on county roads.
Will County Emergency Management AgencyWill County Emergency Management Agency is responsible for emergency preparation and coordination of emergency response within Will County.
Will County SheriffWill County Sheriff provides county 911 services and public safety dispatch.
Wisconsin Dept of TransportationState department of transportation for Wisconsin, which manages the state's highway system and various programs and services such as adopt–a–highway, bicycle and pedestrian transportation, and transportation planning.
Wisconsin Public Safety AgenciesRepresents municipal public safety agencies, such as police, fire, EMS, and 911 operating in the counties of SE Wisconsin that border the Northeastern Illinois region, including the Wisconsin Department of Homeland Security.