CMAP ITS Architecture v4.0

Pace On-Demand

Description

Demand responsive service where traveler can use a cell phone to call for a ride in a designated area of about 9 square miles. This could also work by texting the request. Two–way communication will confirm the ride, and the dispatch center can create a route in real time if there are multiple pickups and dispatch the vehicle to complete the request. This has been implemented in a number of locations and will be expanded. Travelers can also request rides through an online booking service. There are additional plans to develop a mobile application for the service, which would allow the traveler to call a ride, communicate with the driver, and view the location of the driver (similar to Uber or Lyft).

Status

Existing

Timeframe

Short

Stakeholders

Municipalities/Townships
Pace
Pace Contract Carriers

Inventory

Pace Paratransit Vehicles
Pace Regional Paratransit Dispatch
User Personal Computing Devices

Services

PT03–Dynamic Transit Operations
PT15–Transit Stop Request

Interfaces

Source	Flow	Destination	Status
Chicago Transit Authority Control Center	personal transit information	User Personal Computing Devices	Not Applicable
City of Chicago DOT Transportation Website	broadcast traveler information	User Personal Computing Devices	Not Applicable
City of Chicago DOT Transportation Website	interactive traveler information	User Personal Computing Devices	Not Applicable
City of Chicago DOT Transportation Website	trip plan	User Personal Computing Devices	Not Applicable
Cook County Sheriff Communications Center	emergency evacuation coordination	Pace Regional Paratransit Dispatch	Not Applicable
DuPage County TMC	road network conditions	Pace Regional Paratransit Dispatch	Not Applicable
Gateway TravelMidwest Website	broadcast traveler information	User Personal Computing Devices	Not Applicable
Gateway TravelMidwest Website	interactive traveler information	User Personal Computing Devices	Not Applicable
Gateway TravelMidwest Website	trip plan	User Personal Computing Devices	Not Applicable
Grundy County TMC	road network conditions	Pace Regional Paratransit Dispatch	Not Applicable
IDOT District 1 ComCenter	incident information	Pace Regional Paratransit Dispatch	Not Applicable
IDOT District 1 ComCenter	incident response status	Pace Regional Paratransit Dispatch	Not Applicable
Illinois Tollway TMC (TIMS)	broadcast traveler information	User Personal Computing Devices	Not Applicable
Illinois Tollway TMC (TIMS)	interactive traveler information	User Personal Computing Devices	Not Applicable
Illinois Tollway TMC (TIMS)	trip plan	User Personal Computing Devices	Not Applicable
Kendall County TMC	road network conditions	Pace Regional Paratransit Dispatch	Not Applicable
Kendall County TMC	traffic control priority status	Pace Regional Paratransit Dispatch	Not Applicable
Metra GPS Center (TIMS)	personal transit information	User Personal Computing Devices	Not Applicable
Metra Passenger Information Display System	personal transit information	User Personal Computing Devices	Not Applicable
Municipal Public Safety Dispatch	incident response status	Pace Regional Paratransit Dispatch	Not Applicable
Other Regional Paratransit Dispatch	transit fare coordination	Pace Regional Paratransit Dispatch	Existing
Other Regional Paratransit Dispatch	transit service coordination	Pace Regional Paratransit Dispatch	Existing
Other Regional Paratransit Dispatch	transit traveler information coordination	Pace Regional Paratransit Dispatch	Existing
Pace Control Center (IBS)	alarm acknowledge	Pace Paratransit Vehicles	Existing
Pace Control Center (IBS)	remote vehicle disable	Pace Paratransit Vehicles	Existing
Pace Control Center (IBS)	transit passenger certification check	Pace Regional Paratransit Dispatch	Not Applicable
Pace Control Center (IBS)	transit passenger certification confirm	Pace Regional Paratransit Dispatch	Not Applicable
Pace Control Center (IBS)	transit service coordination	Pace Regional Paratransit Dispatch	Existing
Pace Control Center (IBS)	transit traveler information coordination	Pace Regional Paratransit Dispatch	Existing
Pace Control Center (IBS)	transit vehicle operator authentication update	Pace Paratransit Vehicles	Existing
Pace Paratransit Vehicles	alarm notification	Pace Control Center (IBS)	Existing
Pace Paratransit Vehicles	alarm notification	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	demand response passenger and use data	Pace Regional Paratransit Dispatch	Existing
Pace Paratransit Vehicles	fare collection data	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit traveler request	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit vehicle conditions	Pace Control Center (IBS)	Existing
Pace Paratransit Vehicles	transit vehicle conditions	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit vehicle loading data	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit vehicle location data	Pace Control Center (IBS)	Existing
Pace Paratransit Vehicles	transit vehicle location data	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit vehicle operator authentication information	Pace Control Center (IBS)	Existing
Pace Paratransit Vehicles	transit vehicle operator authentication information	Pace Regional Paratransit Dispatch	Not Applicable
Pace Paratransit Vehicles	transit vehicle schedule performance	Pace Regional Paratransit Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	alarm acknowledge	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	alarm acknowledge	Pace Transit Bus Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	driver instructions	Pace Paratransit Vehicles	Existing
Pace Regional Paratransit Dispatch	emergency evacuation coordination	Cook County Sheriff Communications Center	Not Applicable
Pace Regional Paratransit Dispatch	fare management information	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	remote vehicle disable	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	remote vehicle disable	Pace Transit Bus Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	traffic control priority request	Kendall County TMC	Not Applicable
Pace Regional Paratransit Dispatch	transit and fare schedules	RTA Transit Hub	Not Applicable
Pace Regional Paratransit Dispatch	transit emergency data	Municipal Public Safety Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	transit fare coordination	Other Regional Paratransit Dispatch	Existing
Pace Regional Paratransit Dispatch	transit passenger certification check	Pace Control Center (IBS)	Not Applicable
Pace Regional Paratransit Dispatch	transit passenger certification check	RTA Passenger Certification Database	Not Applicable
Pace Regional Paratransit Dispatch	transit passenger certification confirm	Pace Control Center (IBS)	Not Applicable
Pace Regional Paratransit Dispatch	transit schedule information	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	transit service coordination	Other Regional Paratransit Dispatch	Existing
Pace Regional Paratransit Dispatch	transit service coordination	Pace Control Center (IBS)	Existing
Pace Regional Paratransit Dispatch	transit service coordination	Private Bus Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	transit service coordination	Private Taxi Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	transit service coordination	Public/Non–Profit Paratransit Services	Not Applicable
Pace Regional Paratransit Dispatch	transit service coordination	RTA Transit Hub	Not Applicable
Pace Regional Paratransit Dispatch	transit system data	Grundy County TMC	Not Applicable
Pace Regional Paratransit Dispatch	transit system data	Kendall County TMC	Not Applicable
Pace Regional Paratransit Dispatch	transit traveler information	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	transit traveler information coordination	Other Regional Paratransit Dispatch	Existing
Pace Regional Paratransit Dispatch	transit traveler information coordination	Pace Control Center (IBS)	Existing
Pace Regional Paratransit Dispatch	transit traveler information coordination	Private Bus Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	transit traveler information coordination	Private Taxi Dispatch	Not Applicable
Pace Regional Paratransit Dispatch	transit traveler information coordination	Public/Non–Profit Paratransit Services	Not Applicable
Pace Regional Paratransit Dispatch	transit traveler information coordination	RTA Transit Hub	Not Applicable
Pace Regional Paratransit Dispatch	transit vehicle operator authentication update	Pace Paratransit Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	transit vehicle operator authentication update	Pace Transit Bus Vehicles	Not Applicable
Pace Regional Paratransit Dispatch	transit vehicle operator information	Pace Paratransit Vehicles	Existing
Pace Regional Ridesharing and Vanpooling	trip plan	User Personal Computing Devices	Not Applicable
Pace Transit Bus Vehicles	alarm notification	Pace Regional Paratransit Dispatch	Not Applicable
Pace Transit Bus Vehicles	transit vehicle conditions	Pace Regional Paratransit Dispatch	Not Applicable
Pace Transit Bus Vehicles	transit vehicle location data	Pace Regional Paratransit Dispatch	Not Applicable
Pace Transit Bus Vehicles	transit vehicle operator authentication information	Pace Regional Paratransit Dispatch	Not Applicable
Private Bus Dispatch	transit service coordination	Pace Regional Paratransit Dispatch	Not Applicable
Private Bus Dispatch	transit traveler information coordination	Pace Regional Paratransit Dispatch	Not Applicable
Private ISPs – Travel Information Services	broadcast traveler information	User Personal Computing Devices	Not Applicable
Private ISPs – Travel Information Services	interactive traveler information	User Personal Computing Devices	Not Applicable
Private ISPs – Travel Information Services	trip plan	User Personal Computing Devices	Not Applicable
Private Taxi Dispatch	transit service coordination	Pace Regional Paratransit Dispatch	Not Applicable
Private Taxi Dispatch	transit traveler information coordination	Pace Regional Paratransit Dispatch	Not Applicable
Public/Non–Profit Paratransit Services	transit service coordination	Pace Regional Paratransit Dispatch	Not Applicable
Public/Non–Profit Paratransit Services	transit traveler information coordination	Pace Regional Paratransit Dispatch	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	broadcast traveler information	User Personal Computing Devices	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	interactive traveler information	User Personal Computing Devices	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	personal transit information	User Personal Computing Devices	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	transit service coordination	Pace Regional Paratransit Dispatch	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	transit traveler information coordination	Pace Regional Paratransit Dispatch	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	travel services information	User Personal Computing Devices	Not Applicable
Regional Transportation Authority Travel Information Center (TIC)	trip plan	User Personal Computing Devices	Not Applicable
RTA Passenger Certification Database	transit passenger certification confirm	Pace Regional Paratransit Dispatch	Not Applicable
RTA Transit Hub	broadcast traveler information	User Personal Computing Devices	Not Applicable
RTA Transit Hub	personal transit information	User Personal Computing Devices	Not Applicable
RTA Transit Hub	transit service coordination	Pace Regional Paratransit Dispatch	Not Applicable
RTA Transit Hub	transit traveler information coordination	Pace Regional Paratransit Dispatch	Not Applicable
User Personal Computing Devices	transit information user request	Chicago Transit Authority Control Center	Not Applicable
User Personal Computing Devices	transit information user request	Metra GPS Center (TIMS)	Not Applicable
User Personal Computing Devices	transit information user request	Metra Passenger Information Display System	Not Applicable
User Personal Computing Devices	transit information user request	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable
User Personal Computing Devices	transit information user request	RTA Transit Hub	Not Applicable
User Personal Computing Devices	transit stop request	Pace Regional Paratransit Dispatch	Planned
User Personal Computing Devices	travel services request	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable
User Personal Computing Devices	traveler request	City of Chicago DOT Transportation Website	Not Applicable
User Personal Computing Devices	traveler request	Gateway TravelMidwest Website	Not Applicable
User Personal Computing Devices	traveler request	Illinois Tollway TMC (TIMS)	Not Applicable
User Personal Computing Devices	traveler request	Private ISPs – Travel Information Services	Not Applicable
User Personal Computing Devices	traveler request	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable
User Personal Computing Devices	trip confirmation	Gateway TravelMidwest Website	Not Applicable
User Personal Computing Devices	trip confirmation	Illinois Tollway TMC (TIMS)	Not Applicable
User Personal Computing Devices	trip confirmation	Pace Regional Ridesharing and Vanpooling	Not Applicable
User Personal Computing Devices	trip confirmation	Private ISPs – Travel Information Services	Not Applicable
User Personal Computing Devices	trip confirmation	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable
User Personal Computing Devices	trip request	City of Chicago DOT Transportation Website	Not Applicable
User Personal Computing Devices	trip request	Gateway TravelMidwest Website	Not Applicable
User Personal Computing Devices	trip request	Illinois Tollway TMC (TIMS)	Not Applicable
User Personal Computing Devices	trip request	Pace Regional Ridesharing and Vanpooling	Not Applicable
User Personal Computing Devices	trip request	Private ISPs – Travel Information Services	Not Applicable
User Personal Computing Devices	trip request	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable
User Personal Computing Devices	user profile	City of Chicago DOT Transportation Website	Not Applicable
User Personal Computing Devices	user profile	Gateway TravelMidwest Website	Not Applicable
User Personal Computing Devices	user profile	Illinois Tollway TMC (TIMS)	Not Applicable
User Personal Computing Devices	user profile	Pace Regional Ridesharing and Vanpooling	Not Applicable
User Personal Computing Devices	user profile	Private ISPs – Travel Information Services	Not Applicable
User Personal Computing Devices	user profile	Regional Transportation Authority Travel Information Center (TIC)	Not Applicable